# PKAILabs — Services

## Service Overview

PKAILabs is an AI Platform company. All three applications below run on
**PKAI Brain**, our shared intelligence layer:

1. PMC — Construction Project Management Intelligence
2. PKCHAT — WhatsApp and Web Chat Customer Support
3. VOIP — Voice AI and Call Centre Automation

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## 1. PMC — Construction Project Management Intelligence

**What it is:**
A specialised AI platform for construction project management. 13 AI
agents covering planning, scheduling, delay analysis, risk mitigation,
procurement, contract management, and multi-project portfolio oversight.

**Product:** PMC — Project Management Companion
**URL:** https://pmc.pkailabs.io
**Status:** Live (production)

**Capabilities:**
- AI-powered planning and scheduling (P6 integration)
- Delay analysis and early warning
- Risk mitigation recommendations
- Claims management (FIDIC/PMBOK)
- Document control and contract management
- Procurement and resource coordination
- Multi-project portfolio oversight
- RAG over your own project documents

**Industries:** Construction contractors, developers, infrastructure projects

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## 2. PKCHAT — WhatsApp & Web Chat Customer Support

**What it is:**
Bilingual AI assistant (English & Urdu) that answers customers on
WhatsApp and web chat — grounded in your knowledge base, with human
handoff when confidence is low. Official WhatsApp Business API.

**Product:** PKCHAT
**URL:** https://chat.pkailabs.io/pkailabs
**Status:** WhatsApp live · Web chat live · Voice live

**Capabilities:**
- Custom knowledge base training (RAG)
- WhatsApp Business API integration
- Web chat widget (embed on any website)
- Bilingual conversations (English & Urdu)
- Human handoff to live agents
- Conversation analytics dashboard
- Set up in 72 hours

**Industries:** Retail, healthcare, banking, ISPs, SMEs

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## 3. VOIP — Voice AI and Call Centre Automation

**What it is:**
AI voice agents for calls — PKAI Brain direction extended to the phone,
from speech to understanding to natural reply. Live for testing.

**Product:** VOIP — Voice AI
**URL:** https://www.pkailabs.io/voice-ai
**Status:** Live (call-to-test)
**Live DID:** 042-321-10078 (Lahore; tel:+924232110078)

**Current capabilities:**
- Multi-turn voice conversation on a real SIP/DID line
- Industry demo skins (e.g. real estate, clinic, construction)
- Self-hosted STT / LLM / TTS on our stack
- Call-to-test for prospects and guided demos by request

**Honest limits (not claimed as GA yet):**
- Not multi-tenant customer production for every tenant
- Outbound campaigns / full CRM calendar booking are roadmap, not shipped GA

**Industries:** Banking, telecoms, ISPs, healthcare, enterprise, construction demos

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## Deployment Models

| Model | Description |
|-------|-------------|
| Cloud SaaS | Shared infrastructure, fastest deployment |
| Private Cloud | Dedicated environment in your chosen region |
| On-Premise | Fully self-hosted, complete data isolation |
| Hybrid | On-premise inference + cloud management |

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## Pricing

All services are custom-priced based on deployment scale, integration
complexity, and support requirements.

Contact sales@pkailabs.io for a scoping call.

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## Contact

Sales: sales@pkailabs.io
Support: support@pkailabs.io
Website: https://www.pkailabs.io
Location: Lahore, Pakistan