AI voice agents that answer your phones.
VOIP is PKAILabs' AI voice employee — speech to understanding to natural reply. It is live: call our Lahore line, choose a demo from the menu, and talk to the AI.
Your front desk — never misses a call.
An AI receptionist that answers, routes, and takes messages in natural conversation — 24/7, in English and Urdu.
Answer every call
No more missed calls, hold music, or voicemail dead ends. The AI picks up instantly and speaks naturally.
Route to the right person
Understands the caller's intent and transfers to the correct department or team member.
Take messages
When no one's available, the AI captures the caller's details and sends a structured message to your team.
Book appointments
Handles scheduling requests and confirms availability — connected to your calendar or booking system.
Scale your support — without scaling headcount.
AI agents that handle inbound and outbound calls with natural conversation — reducing costs without reducing service quality.
Inbound handling
Answers customer queries, checks order status, processes requests — all in natural conversation.
Outbound automation
Appointment reminders, payment follow-ups, satisfaction surveys — the AI calls so your team doesn't have to.
Analytics & transcription
Every call transcribed, intent-tagged, and summarised — searchable logs for compliance and quality review.
Human escalation
When the AI isn't confident, it transfers to a live agent with full context — no cold handoffs.
Speaks the way your customers do.
The same PKAI Brain that powers PMC and PKCHAT — now on the phone.
English & Urdu
Natural conversation in both languages — callers speak however they're comfortable, the AI follows.
Natural voice
Speech-to-text → LLM reasoning → text-to-speech. The full pipeline built and verified — not a robotic IVR menu.
Industries where the phone still matters.
Banking & Finance
Account enquiries, transaction status, and compliance-ready call logs.
Healthcare & Clinics
Appointment scheduling, prescription refill requests, and patient follow-ups.
ISPs & Telecoms
Technical support triage, billing queries, and service activation.
Retail & Services
Order status, return requests, and after-hours call handling.
Call the line — or request a guided demo.
VOIP is live for testing. Dial the number below, follow the menu, and speak with the AI. Prefer a walkthrough? Send your details and we'll schedule a guided demo.
- Live multi-turn voice demos on the phone
- Industry demo skins (e.g. real estate, clinic, construction)
- Self-hosted STT / LLM / TTS on our stack